Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
Starbucks corporate would be your best bet. Call the partner line.
Yes, Starbucks uses a company named Ecosure for Quality Assurance Standards Audit. Starbucks main office could better advise you more details.
If you are hired at Starbucks, they provide the training for free during the first two weeks of your employment.
Please read previous questions. This has been answered multiple times.
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When I was there in 2012, we used Tazo. I am unsure of the specifics. I assume nothing has changed but you would have to ask Starbucks to confirm.
This question has been answered before so you'll be able to find more details elsewhere in this thread. And as I've said before, many of my co-workers has no experience working in a coffee shop but they still got hired.
The questions mainly revolve about how you manage stressful situations and what you would do in X scenario. An example scenario might be: "The coffee timer is beeping so you need to rebrew coffee, you have a line out the door, someone wants a sandwich heated,your other barista just went on her 30 minute lunch break so it's just you and your shift manager... what do you in do in what order?"
Your interviewer will be looking to see if you have good prioritization skills and what your people skills are like. Making a latte can be taught, but the others take more time to learn. So if you can talk about how you handled stressful situations, you'll be golden!
Tips are calculated by week at Starbucks and at my store turned out to be approximately $20/week. As with any job, your mileage may vary depending on store location and clientele.
For comparison, my previous coffee shop was $20/day.
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